Returns & Exchanges
We want you to be completely satisfied with your luxury purchase. If your piece isn't a perfect fit, we offer a 30-day return window for all unworn rings, watches, and fine jewelry in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Secure Packaging
Carefully place your jewelry and all original documentation, including appraisal certificates, into the original protective box and a secure shipping carton.
Label and Ship
Affix the prepaid insured shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our gemologists verify the item's condition, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing